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Program Coordinator, FIRST Tech Challenge

Who We Are

The world’s #1 child-serving nonprofit advancing STEM education outcomes and the development of 21st Century life skills. Over the past 25 years, millions of young people from across the globe have completed FIRST programs, changing the world by becoming the new generation of innovators, problem-solvers, and technology leaders. This legacy and opportunity is as strong and dynamic as ever. FIRST creates the people who will change the world – today and tomorrow.

About this Role

Responsible for planning, scheduling, and implementing key projects for the FIRST Tech Challenge program; creative development of key program media such as manuals, training modules and other materials; identifying resource requirements and associated budgets; and implementation of all aspects of approved plans including managing relationships with other FIRST departments, FIRST Tech Challenge partners, teams, teachers and volunteers.

Primary area supported by this position: Team Registration & Support

Essential Job Duties:

• Working with volunteer subject matter experts to develop and maintain program instruction and training manuals for volunteers, teams and Team Leaders

• Through collaborative efforts with other FIRST Tech Challenge colleagues, continually seek process improvement initiatives to enhance the experience of those involved in the FIRST Tech Challenge program

• Upon conclusion of the season, compiles data in analytic format and presents to leadership team to consider process improvement ideas that align with the organization's strategic plan

• Provides support for ad hoc team and partner requests for materials for their participation in conferences, presentations and local events

• Verifies volunteer tasks and job descriptions

• Develops project specifications, guidelines for quality standards, and complete formal documentation to roll projects out to the appropriate volunteer and team groups

• Act as liaison for the FRC, FLL and FIRST Place to oversee projects identified as integration opportunities for FIRST Tech Challenge

• Act as liaison to identified community based organizations for FIRST Tech Challenge, (e.g., Girls Scouts and Boys and Girls Clubs)

• Support diversity and inclusion initiatives for team recruitment and retention, to include the creation of resources, and providing real time assistance to coaches and mentors

• Travel to and work FIRST Tech Challenge tournaments and events as needed to observe best practices, and audit and monitor quality aspects of the event

• Provide training and technical and/or non-technical support for volunteers and teams

• Manage special projects within the FIRST Tech Challenge program on an ongoing basis

Qualifications and Experience:

  • 3+ years of experience, with at least 3 years of experience in same or similar role
  • Experience handling multiple projects within time constraints
  • Experience editing and formatting training materials
  • Working knowledge of Microsoft® Office suite, (Excel, Word, Outlook, PowerPoint, 365)





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