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Program Coordinator, FIRST Tech Challenge

Who We Are

The world’s #1 child-serving nonprofit advancing STEM education outcomes and the development of 21st Century life skills. Over the past 25 years, millions of young people from across the globe have completed FIRST® (For Inspiration and Recognition of Science and Technology) programs, changing the world by becoming the new generation of innovators, problem-solvers, and technology leaders. This legacy and opportunity is as strong and dynamic as ever. This year alone the FIRST movement is 1 million men and women strong. FIRST creates the people who will change the world – today and tomorrow.

About this Role

We are seeking a collaborative team player who is passionate about providing youth with equitable access to programs, enjoys engaging with thought leaders, and loves a fast-paced position where the work makes a difference. If you are known for being a highly organized individual with strengths in writing, editing, spreadsheets, complex data sheets and approaches new opportunities and challenging tasks with a project manager attitude, read on to learn more about this opportunity. 

The Program Coordinator supports the programmatic needs of the FIRST Tech Challenge Team, in the functional area of creative development of key program media including manuals, training modules and other materials.  This role also assists in the planning, scheduling, and implementing of assigned projects for the FIRST Tech Challenge program and provides general support and coordination of programmatic activities.

In return, we promise a fast-paced, challenging, and rewarding environment where you will be part of a team that cares about each other and thrives on each other’s successes. You’ll feel good about the future of the world after doing hard work with the talented people at FIRST and will have a front row seat to our life changing programs.

Reports to: Manager, Program.  This role is located in Manchester, NH

The Details

  • Maintains program instruction and technical training manuals for the FIRST FTC community
  • Edits text in program instruction and technical training manuals for clarity, accuracy, grammar, consistent terminology, style and ensures is written to a level appropriate for the target audience
  • Ensures continuity of style and content across various media platforms
  • Collaborates with the engineering team on customer feedback and proposes solutions to improve program instruction and technical training manuals
  • Provides technical and non-technical training and support for volunteers
  • Communicates complex and technical program information to non-technical customers
  • Liaising with internal/external clients to identify and define project requirements, scope and objectives
  • Completes assigned deliverables in consultation with the Program Manager
  • Responds to team and partner requests for data and materials required for conferences, presentations and local events
  • Provides reports and spreadsheets to program management on a routine basis as needed or requested

Qualifications and Experience:

  • High School Diploma or GED required; Bachelor's Degree preferred
  • Minimum of 3 years directly related work experience
  • Experience with spreadsheets and complex data sheets
  • Strong project management and organizational skills
  • Strong writing and editing skills
  • Proficient in Microsoft Office 365 (Excel, Word, Outlook, PowerPoint)
  • Experience working with Project Management software a plus
  • Approximately 10-15% travel to FIRST Tech Challenge Events as needed to audit and monitor quality aspects of the event, mainly during season (September-April)

Commitment to FIRST® Core Values:

Discovery: We explore new skills and ideas.

Innovation: We use creativity and persistence to solve problems.

Impact:  We apply what we learn to improve our world.

Inclusion: We respect each other and embrace our differences.

Teamwork: We are stronger when we work together.

Fun: We enjoy and celebrate what we do!

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