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Human Resources Generalist (Payroll & Benefits)

Who We Are

The world’s #1 child-serving nonprofit advancing STEM education outcomes and the development of 21st Century life skills. Over the past 25 years, millions of young people from across the globe have completed FIRST programs, changing the world by becoming the new generation of innovators, problem-solvers, and technology leaders. This legacy and opportunity is as strong and dynamic as ever. This year alone the FIRST movement is 1 million men and women strong. FIRST creates the people who will change the world – today and tomorrow.

About this Role

As the Human Resources Generalist, your primary contributions will be in the operational areas of payroll and benefits. As an integral member of the HR team, you will also partner with our people managers and employees to provide coaching and counseling on employee relations, internal policies and external federal and state employment laws.  This role is a good fit if you enjoy analytical work but also like to “switch gears” and work on special assignments, both as an individual contributor and as a member of a team.  As a team, we reach for excellence in all we do because we are creative, collaborative problem solvers.  We are here to support our colleagues so they in turn can help more kids have access to our life-changing programs. 

In return, we promise a fast-paced, challenging, and rewarding environment where you will be part of a team that cares about each other and thrives on each other’s successes. You’ll feel good about the future of the world after doing hard work with all the talented people at FIRST and will have a front row seat to our life changing programs.

Reports to: Manager, Human Resources

Payroll/Benefits Administration (70%)

  • Processes the FIRST bi-weekly payroll using ADP Workforce Now payroll system
  • Processes the VISTA bi-weekly payroll using Trivantus payroll system
  • Administers employee benefit programs
  • Assists employees with payroll and/or benefit related questions
  • Trains new hires on time & attendance system
  • Provides benefits overview to new hires
  • Reconciles monthly benefit insurance invoices
  • Partners with insurance broker, benefit carriers to make recommendations to plan designs, offerings, and cost for annual benefits renewal
  • Manages the benefits open enrollment process from start to completion, including electronic open enrollment configuration, participant communication materials, venue logistics, presentation content, auditing of records, implementation of payroll deductions

Other HR Operations (30%)

  • Assist with conducting effective and timely investigations of employee complaints and employee relations issues
  • Maintains all record-keeping requirements pertaining to employment law compliance, and ensure all annual employee notices required by applicable state and federal laws are communicated
  • Communicates with managers regarding performance management due dates and prepare/distribute/gather appropriate forms 
  • Stays current with HR trends and employment law to share with entire HR team and help incorporate best practices into the culture of FIRST
  • Documents and updates policies and procedures relative to payroll and benefits in conjunction with the HR Department
  • Responsible for managing agency contracts and supplemental staff hiring processes
  • Support team’s Human Resources and Organizational Development projects as needed

Qualifications and Experience:

  • 5+ years of experience, with at least 3 years of experience in payroll & benefits administration
  • Working knowledge of employment (NH) state and federal laws
  • Working knowledge of ERISA, 5500 reporting for 401(k) retirement plans
  • Excellent relationship building skills, exceptional customer service orientation and strong written and verbal communication skills

A plus if you have:

  • Experience with ADP Workforce Now and/or Trivantus payroll systems
  • Experience with other areas of people or talent operations such as employee relations, leaves of absence, benefits administration, workers’ compensation, etc.

Commitment to FIRST values:

  • Discovery: We explore new skills and ideas.
  • Innovation: We use creativity and persistence to solve problems.
  • Impact:  We apply what we learn to improve our world.
  • Inclusion: We respect each other and embrace our differences.
  • Teamwork: We are stronger when we work together.
  • Fun: We enjoy and celebrate what we do!
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